Terms and Conditions

All our images and the descriptions of our products are intended to give a representation of the products in that range. Slight variations will occur. Please contact us if you would like further information about any item.

All prices are inclusive of VAT at 20%.

Postage will be by recorded delivery and items will be posted within 3 working days (usually less). Should you wish next day delivery please email or call 01768896105. We must be informed of any items lost in transit within 10 days please (so that we can make a claim). Free postage for orders over £50 applies to UK mainland only. For postage outside mainland UK please contact for pricing.

It is your responsibility to notify us of any incorrect goods supplied within 3 days from delivery.

Payment can be made by credit card online or by cheque. Please contact us for cheque payments;

Tel: 01768896105 or 07833642752

Barbara Hetherington
Beck Brow Alpacas
Beck Brow
Cumbria CA4 9RE

We will not disclose your details to any third parties.

If your card issuer rejects payment for your order goods will not be dispatched to you. We reserve the right to decline any order and in all such cases a full refund of any payment made will be refunded directly to the purchasing cardholder’s card.

In the event a product is listed at an incorrect price due to typographical error or changes in our costs, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to the purchaser’s credit card account in the value of the incorrect price.

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