Returns Policy

Due to the traditional processes used in the creation of Beck Brow Alpaca products, slight inconsistencies are an inherent part of their design and add to the unique qualities of the individual items. You might even find a Cumbrian hay seed if you look very closely!

However, should you not be delighted with your chosen item we will accept returns within 7 days of delivery (please email barbara@beckbrowalpacas.co.uk to notify). Items must be returned by recorded delivery and must be in original condition. Items will be refunded less postage. Should items get damaged or lost on route compensation must be claimed from Royal Mail.